Artec Engineering

No job too small – A customer story

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08.11.2023 | Company News

Replacement Barometer Bezel

Due to the wide range of industries we serve and the parts we can produce, no two days are alike at Artec Engineering.

Whether we are producing high volume parts or a 1 off, we pride ourselves on providing excellent customer service each and every time.

Recently, we had the pleasure of receiving a website enquiry from a customer who wanted a bevel replaced on a barometer. This item held real sentimental value to our customer who has had this in their possession since 1974.

Upon receiving a visit from our customer with barometer in hand, we established that the bezel had cracked and therefore was not snapping back into place. We then discussed the options available to either repair the bezel or replace the broken bezel and make a small tool.

However, thanks to some amateur detective work from our Works Manager Arek, he was able to successfully source a replacement part from a similar barometer, which was a perfect fit.

After contacting our customer with the good news, we were delighted to receive a visit from them to collect their barometer and enjoyed a lovely chat about this item and sharing with them what we do at Artec Engineering.

No matter whether you have a 1 off part or high volumes, we treat all of customers with the same high level of service and pride ourselves on putting our customers at the core of everything we do.

If you have an enquiry or upcoming project, please contact Artec Engineering today to discuss your requirements.

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